
Puzzler, 2/14/98: Pump Down the Mileage
RAY: Ha! We're back. You're listening to Car
Talk with us, Click and Clack, the Tappett Brothers, and we're
here to discuss cars, car repairs, and-a.
TOM: And-a.
RAY: The new puzzler.
TOM: Yeah, OK. You said by your own admission was
not interesting, not folkloric, not challenging, but it was
automotive.
RAY: It was automotive.
TOM: Like John Wayne when he was in his first movie,
and they asked his father well, how do you like it? He said
he was tall. OK, automotive is fine.
RAY: Here it is. A fellow comes into the shop
recently, the other day, a few weeks, last year. I don't know
-- maybe about nine or ten years ago, and he complains that
his Volvo, an older Volvo is misbehaving. It seems to lose power.
It sputters. It has difficulty climbing hills. It's especially
bad if the tank is less than half full. We say, huh, piece of
cake. It's a classic problems of the intake fuel pump being
kaput. Many Volvos for years and years, Volvos have had a pump in
the tank, which is a feeder pump, which pushes the fuel to the
main fuel pump, which is located outside the tank underneath
the car. Got it?
TOM: Got it.
RAY: So when the intake pump feels, the car will
still continue to run because the main pump will actually pull...
TOM: Suck it out.
RAY: ...fuel out of the tank rather than have it
pushed and assisted by this feeder pump or intake pump. But...
TOM: It won't work great.
RAY: It won't work great, and the car will suffer
from poor performance because of the fact that it hasn't got
sufficient fuel pressure.
TOM: Classic symptoms that he had.
RAY: Class symptoms. So he says go ahead and replace
the pump for $900. See if I care.
TOM: You guys are so sure of this diagnosis, go ahead.
RAY: So we do it. Off he goes. A week or two
later he returns and says geez, the car runs great, but my mileage
is down. You must have done something, and we say of course.
This is the first line of defense. We did nothing; we're
innocent. How can we have done anything to affect your mileage? He
says it's off at least ten percent. We say well...geez.
TOM: Ten percent is hard to measure.
RAY: It is hard to measure.
TOM: So you say fine.
RAY: We throw him out on his butt.
TOM: Of course.
RAY: He comes back persistently a few weeks later
and says it's down even more, maybe 15 percent and getting worse.
You did something wrong. Again we reassure him that we did nothing
wrong. He says I know it has something to do with that pump
you put in the tank.
TOM: Because it was coincidental. Coincident with
your putting in the pump but he doesn't think it was coincidental.
RAY: No, so we go ahead and as a courtesy, we
check his emissions, which are perfect -- the timing and all
that stuff.
TOM: It's called placate him.
RAY: Placating. There you go!
TOM: Before you throw him out on his butt again.
RAY: And we throw him right out. And we come to
realize when he returns for the third time with his lawyer.
TOM: That he's right.
RAY: That he's right and even though we did nothing
wrong, putting in the new pump made his mileage drop.
TOM: Whoa!
RAY: And he was absolutely right. It was because
we put the new pump in that his mileage dropped precipitously.
The repair was done correctly. The pump was installed perfectly
correctly. And yet he was correct that by putting in the pump, we
reduced his gas mileage. How could this be? How could this
be? How could this be!
TOM: Yeah, it's good.
RAY: Now if you think you know the answer -- and
the question is obviously, what? What's going on here? What's
shakin.' Now if you think you know the answer...
TOM: Does it have anything to do with the dead bodies
in the trunk that they discovered later?
[ Car Talk Puzzler ]