Motor Works, Inc. (service Honda, Acura, Toyota, Lexus & Scion) (Rockville, MD) Mechanic(s): Greg Skolnik
687 Lofstrand Lane - Suite V , Rockville, MD 20850 (301) 424-2800 ((www.motor-works.com)
Features and Specialties:

Please send us any corrections or additions to the above information. If you have experience with this shop, please add your own review!

Survey results:

They are always honest
They are competent
The repair price is always reasonable
They fix the problem the first time
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They treat male and female customers in the same manner
They are near public transportation (or provide loaners, shuttle bus, rides as needed)

Reviewers Comments:

I took my 92 Acura Legend to Motorworks with a vibration problem that 2 dealers and 3 other independent Honda/Acura shops could not diagnose or repair. Motorworks found the problem right off ( a broken rear transmission mount). It is interesting to note that I had asked the previous shops to check the mounts as it is a known problem with these cars and was told they were OK. To me the most important thing for my car is "fixed right the first time". Motorworks gets my vote and business.

They have been very honest and thourough. Do it right the first time. It's a rare shop that will do proper diagnostic procedures and tell you if it ain't broke don't fix it. Highly recommended. Labor rate is high end of market but still worth it IMO. ps they are Honda/Acura shop.

Our family has been using this garage for 15+ years (back when they did VW's, and now for my Honda). Always honest, always explain things so I can understand, and never push for repairs that aren't necessary. I've never felt that they've taken advantage of me because I'm female.

have nothing but good things to say about Tommy and Motor Works---only wish they were in Chicago for my daughter's Honda.

I went to checkout these guys after being fed up with the dealer's constant overselling of unnecessary servicesafter my wife found the good reviews on cartalk.com. Motor Works guys fixed the problem i had with my A/C, and showed me that the struts my dealer recommended replacing were in "perfect shape". They have free loaners as well as pick up and drop off in the local area - very friendly and professional. They treat you like they truly appreciate your business.

I thought your listeners and their website were too good to be true! Unbeleivably, they are unbelieveable! Who ever heard of a carshop that takes care of their employees with a four day workweek for everyone? Their shop looks like neiman marcus. They look you in the eye, they made my life easier, they were awesome! AND a loaner when scheduled in advance, gratis!!! Too amazing. They win my buisness for sure!

Well run, extremely honest shop

Try Motor Works once and you will never go back to a dealer for service. They are up front, knowledgeable, capable, and courteous. I may be paying just a bit more than I would elsewhere, but I always feel like I am getting my money's worth.

In my opinion, if you own an Acura or a Honda, then it doesnt matter where you live, or how far you have to drive to take your car here, they are the one to see. They specialize in Acura/Honda vehicles, are very knowledgeable, and solve those very difficult, hard to diagnose and repair problems that other shops have screwed up, and have given up on, and referred to them. I am one of them, my brake light kept coming on, and another unmentionable supposedly famous and reputable shop in Seabrook MD was unable to "replicate" my problem. Well, I wasn't going back to them. So, Motor Works found out that I just simply needed new brakes, and now my '01 is feeling and running and braking like it was brand new. Im just really thrilled and happy with these folks. I can't go anywhere else after my experience with them.

I received great service from Motorworks. The service personnel were extremely respectful, knowledgeable and helpful. My repairs were done promptly and they graciously provided me with a loaner car. I highly recommend them.

I first heard about this repair shop from the CarTalk webpage. I thought I'd give them a try. I am so glad I did. They are quick, thorough, honest, and explain what needs to be done (or why it doesn't need to be done) clearly and succinctly. They also provide free loaner cars (when available), free transportation to the subway (and pickup from said station when you return to get your car). They've dropped me off at my house, and picked me up there as well. All in all, the best service I had experienced in my nearly 35 years of having cars repaired.

I have been going to Motor Works for years and consider the staff there to not only be excellent mechanics, but genuinely good people I look forward to seeing. It is the sort of shop that builds long term relationships with their customers and will keep your car and you happy. I was first impressed with how at ease their customers are- the crew there knows them, talks with them, discussed everything, and genuinely enjoys working with them. Their service is timely, efficient, thorough, and performed in a cheerful and personable manner. When I recently had a strange problem with my car, not only did they take care of me and fix it up, but they added procedures to their regular maintenance for their other customers in case anything similar might happen to anyone else. I have been consistently impressed and am glad to recommend them without hesitation.

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